Easton Utilities recently promoted senior executives John J. Horner, Jr. and Vicki L. Petro. Horner will serve as the Executive Vice President & Chief Operating Officer and Petro as Vice President of Human Resources. “At this time of significant growth and transition for our organization, these two individuals bring stability along with the strategic vision needed for Easton Utilities to flourish,” stated Hugh E. Grunden, President and CEO of Easton Utilities. These two integral positions reflect Easton Utilities’ unwavering commitment toward operational excellence by recognizing the importance of safety, people, and service reliability. As the organization continues to evolve and […]
The Maryland Department of Housing and Community Development (DHCD) awarded Easton Utilities $3.5 million in grant funding to extend broadband to the remaining unserved locations in Talbot County. This funding will be used specifically in the western part of the county including parts of St. Michaels, Bozman, McDaniel, Neavitt, Sherwood, Tilghman, and Wittman as well as several other isolated areas in Easton and Oxford. “This is the final piece of the puzzle we needed to provide internet service to 100% of the unserved properties,” says Chuck Callahan, Talbot County Council President. “We are taking internet service to every corner of […]
Inflation is impacting every part of daily life and every industry. From grocery stores and gas stations to restaurants and car dealerships, the price of just about everything is increasing. Easton Utilities is not immune from these economic realities. The price of the electricity and natural gas we purchase for our customers has increased significantly in recent months, along with every other utility company in the United States. As a not-for-profit, public power and gas utility, Easton Utilities works hard to help customers keep their utility bill as low as possible. We utilize a number of strategies to dampen the […]
Easton Utilities announces the promotion of Ted L. Book to Vice President of Easton Velocity, the division providing internet, cable television, phone and advanced network services to over 8,700 customers. “Ted is a driven and dedicated leader with a wealth of experience and technical knowledge making him a great asset to our organization,” stated Hugh E. Grunden, President and CEO of Easton Utilities. Ted started his career with Easton Utilities in 1997, and over the years has led the distribution, installation, service and maintenance to successfully deliver Easton Velocity services. He was a key contributor to the development and delivery […]
Easton Utilities has earned the American Public Power Association’s Safety Award of Excellence for safe operating practices in 2021. The utility earned first place award in the category for utilities with 60,000 – 109,999 worker-hours of annual worker exposure. “In our industry, safety is the top priority,” said Bob Scudder, Chair of APPA’s Safety Committee and Industrial Hygiene and Corporate Risk Manager at Grand River Dam Authority. “This is a commitment that needs to come from the top down and permeate every aspect of operations. These awarded utilities have embraced this priority, and they deserve to be celebrated.” 318 utilities […]
April is National Safe Digging Month and Easton Utilities reminds contractors and homeowners to call 811, which begins the process of marking underground utility lines. “This free resource is the only way to know which utilities are buried in your area and can help homeowners, farmers, and professional contractors eliminate the risk of striking an underground utility line,” stated Andrew Ober, Safety Specialist for Easton Utilities. To prevent injuries, property damage and outages, residents must call 811 approximately 48 – 72 hours prior to work beginning. The is a free service that notifies affected utilities of a person’s intent to […]
Leadership Maryland announced that Tracie Thomas, Vice President of Customer Services at Easton Utilities, has been chosen to participate in the professional development program as a member of the Class of 2022. Thomas is one of 52 individuals chosen for Leadership Maryland’s 29th class, who will complete the eight-month, hands-on learning program focused on the state’s most vital issues. The program will run from April to December, and include five, two-day sessions focused on Maryland’s five main geographic regions and the most important issues impacting economic development, education, health and human services, criminal justice, the environment, and multi-culturalism/diversity across the […]
Ray Fairbank, Jr., an Easton Utilities Inspector & Locator, has earned the Certified Public Infrastructure Inspector (CPII) designation from the American Public Works Association (APWA). The CPII designation is to recognize individuals who have proven their ability to promote quality public infrastructure throughout their community. “Ray understands the importance of high-quality installed infrastructure and skillfully ensures our assets, and those assets of property owners, are constructed to EU’s standards,” said Rebecca Saduk, Easton Utilities Civil Engineer. Ray has over 22 years of construction experience, with nine of those years at Easton Utilities. His work is critical to ensure the safety […]
In the matter of the continuing investigation of the Electric Fuel Cost Adjustment and Purchased Gas Cost Adjustment charges of the Easton Utilities Commission, before the Public Service Commission of Maryland. A hearing will be conducted virtually and live streamed on the Public Utility Law Judge Division’s YouTube Channel at https://bit.ly/2X6wLiP, on Thursday, February 17, 2022 at 10 a.m. Questions or written comments regarding this hearing should be directed to Mr. Steve J. Ochse, CFO, Easton Utilities Commission, 201 North Washington Street, Easton, MD 21601, via email at email@example.com or by calling (410) 822-6110.
The Daily Record selected Hugh E. Grunden, President and CEO of Easton Utilities, as an Icon Honors Award recipient. “It is truly rewarding to be recognized amongst such distinguished leaders who work diligently to make Maryland a great place to work and live,” stated Grunden. Established in 2017, Icon Honors recognizes Maryland business leaders, over the age of 60, for their notable success and demonstration of strong leadership within and outside their fields. The honorees have moved their businesses and the state of Maryland forward by growing jobs and making a difference in the community. Under Hugh’s direction, Easton Utilities […]
Leadership Maryland announced today that John J. Horner, Jr., MBA, Senior Vice President and Chief Operating Officer at Easton Utilities, has completed the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Leadership Maryland honored Horner, a resident of Easton, and the entire Class of 2021 at its 28th annual graduation ceremony held December 7 at the Hilton Baltimore BWI Airport. Horner was one of 49 applicants chosen by committee to complete Leadership Maryland’s eight-month hands-on learning program. The class participated in an orientation and closing retreat that bookended […]
Easton Utilities welcomes Tucker G. Bullock, P.E. to the Gas Department as part of the management team. With over 20 years of experience in the natural gas industry, he will oversee regulatory compliance, gas supply, construction, maintenance, operations, safety, and training. “I am excited to build new relationships and identify areas of growth, while preserving the level of reliability and customer service expected from Easton Utilities,” stated Bullock. Tucker began his career as an Engineer with Dominion Energy after receiving a Bachelor of Science in Mechanical Engineering from the University of South Carolina. During this time, he led teams to […]
During a grant award ceremony this evening, the Town of Easton awarded $1.5 million from their first round of American Rescue Plan Act funds to Easton Utilities for broadband improvement projects in Easton. “We are committed to ensuring the residents of Easton have superior internet service, which continues to prove itself as an essential service,” said Town of Easton Mayor Robert C. Willey. The funds will be used for the second phase of the internet infrastructure upgrade in Easton which will provide the ability for Fiber-To-The-Home (FTTH) connections. The entire project has an estimated cost of $15 million. The initial […]
In partnership with The Bee and Butterfly Habitat Fund, Maryland Department of Natural Resources, contractor Evan Miles with Bluestem Farms, and U.S Fish and Wildlife Service Chesapeake Bay Field Office, 16 acres of pollinator habitat were installed between and around the 204 solar array panels at the Easton Sustainability Campus. “We are delighted to help create something so resourceful in an already environment friendly location,” stated Doug Abbott, Water & Wastewater Department Manager for Easton Utilities. The solar pollinator habitat represents an exciting opportunity to efficiently use land around renewable energy by creating habitat for wildlife, birds, and pollinators. Beyond […]
Easton Utilities recently celebrated significant service anniversaries achieved by seven employees. “We are honored to recognize these individuals for their talent and dedication to our organization and our customers,” said Vicki L. Petro, Director of Human Resources for Easton Utilities. 30 years • Skip Harrison, Supervisor of Meter Techs 20 years • Jim Crowley, Gas, Meter and Safety Department Manager 10 years • Joel Adams, Sr. Computer Operations Specialist II • Tyler Bledsoe, Operator • Tucker Roney, Gas Tech III • David Sanders, Meter Tech I • Alan Whiting, Assistant Operator
Easton Utilities will recognize Public Power and Gas Week, October 3-9, along with more than 2,700 other community-powered electric and gas utilities. “This year, we focus on the people behind public power and gas who take pride in helping customers receive the most optimal services, at a low cost,” said Jim Crowley, Natural Gas Department Manager for Easton Utilities. To mark Public Power and Gas Week, Easton Utilities offers a few tips on how to save energy and money in your home, while caring for the environment and the community we live in: Plug energy leaks with weather stripping and […]
Easton Utilities was recently awarded additional grant funding from the Maryland Department of the Environment (MDE)/Chesapeake Bay Restoration Fund for exceptional performance regarding nitrogen and phosphorous discharge concentrations from the Enhanced Nutrient Removal (ENR) Wastewater Facility. “I credit our meticulous team, under the direction of the Wastewater Treatment Facility Superintendent Kenny Marks, for achieving such great results which positively benefit our customers, the environment, and our operation,” stated Doug Abbott, Water & Wastewater Department Manager for Easton Utilities. Annually, MDE provides grant funding to Easton Utilities for operations and maintenance activities. The goal is to meet annual average ENR levels […]
Easton Utilities publicly thanked several community partners for their role in helping residents and families stay afloat during troubled times. The organizations most instrumental were the Neighborhood Service Center, St. Vincent de Paul, Talbot County Social Services, the Talbot County Health Department, and numerous local church organizations. “Their dedication to the wellbeing of our customers was heartwarming, and it reflected the true spirit of this incredible community,” said Hugh E. Grunden, President and CEO for Easton Utilities. A team from Easton Utilities presented honorary plaques and commended each on their efforts and empathy, both of which helped everyone endure the […]
Easton Utilities president and CEO receives American Public Power Association’s exceptional leadership award
Hugh Grunden, president and CEO of Easton Utilities in Easton, Maryland, received the Alex Radin Distinguished Service Award during the American Public Power Association’s National Conference in Orlando, Florida. The award is the highest award granted by APPA. It recognizes exceptional leadership and dedication to public power. Hugh Grunden has been at the utility since 1983 and held various positions before becoming president and CEO in 1994. He provides the strategic direction for a multi division municipal utility, responsible for the overall operations to serve more than 10,500 customers. In addition to being involved with APPA during his tenure, he […]
New legislation for renewable energy portfolio standards will ultimately benefit the customers of Easton Utilities and other municipal utility companies across Maryland. “We owe a special thanks to Delegate Johnny Mautz and Senator Addie Eckardt who sponsored the bill in the House and Senate respectively, Senators Steve Hershey and J.B. Jennings who co-sponsored the bill in the Senate, Delegates Chris Adams and Jesse Pippy who supported the bill for their districts in the House, and Governor Larry Hogan for his approval. All of them helped create a more level playing field between all utilities in the state,” said Hugh E. […]
It is a busy season for the Town of Easton with numerous projects underway or already in progress. Crews from the various departments at Easton Utilities and the Town of Easton are addressing the necessary repairs and improvements to critical infrastructure during this season of ideal weather conditions, which helps expedite the completion of projects. “Many of these important projects require underground access and traffic disruptions, so we are grateful for everyone’s patience during this time,” Aaron Goller, Civil Engineer II for Easton Utilities. From replacing aging water mains to upgrading electrical equipment to trimming trees interfering with power lines, […]
Easton Utilities has received national recognition for achieving exceptional electric reliability in 2020. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. This announcement coincides with National Lineman Appreciation Day, which is celebrated annually on April 18th. APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities. “Public power utilities have proven their commitment to serving […]
As spring arrives, April is National Safe Digging Month. Easton Utilities encourages contractors and homeowners to call 8-1-1 before you dig. The 8-1-1 hotline is a free service and helps to prevent injuries, property damage and outages.
Leadership Maryland announced today that John J. Horner, Jr., MBA, Senior Vice President and Chief Operating Officer at Easton Utilities, has been chosen to participate in the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Horner is one of 50 individuals chosen for Leadership Maryland’s 28th class – the Class of 2021, who will complete the eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues. The class was originally selected as the Class of 2020 but was postponed one year due to […]
In the matter of the continuing investigation of the Electric Fuel Cost Adjustment and Purchased Gas Cost Adjustment charges of the Easton Utilities Commission, before the Public Service Commission of Maryland. A hearing will be conducted virtually and live streamed on the Public Utility Law Judge Division’s YouTube Channel at https://bit.ly/2X6wLiP, on Thursday, February 25, 2021 at 10 a.m. Questions or written comments regarding this hearing should be directed to Mr. Steve J. Ochse, CFO, Easton Utilities Commission, 201 North Washington Street, Easton, MD 21601, via email at firstname.lastname@example.org or by calling (410) 822-6110.
Easton Velocity, a service of Easton Utilities, recently completed the system-wide upgrade to enhance the infrastructure that delivers high-speed internet and cable television. The most notable result of this undertaking is the recent speed increase at no additional cost, which was automatically delivered to all internet customers during a testing period in early December. “The constantly growing demand for bandwidth, speed and seamless connectivity continues to increase and we are proud the enhanced system will meet the needs of our customers,” stated Ted L. Book, Director of Easton Velocity. In addition to the technical benefits the upgrade delivers, the extensive […]
Easton Utilities will be closed, December 24 and 25 for the Christmas holiday and January 1 for New Year’s. In the event of an emergency call 410-822-6110. Happy Holidays from all your friends at Easton Utilities!
The tradition continues… Rudolph is proudly perched up on Talbottown Shopping Center with safety measures in place to adapt to this unique year. While the phone booth is closed, the team at Easton Utilities got creative and installed a hands-free device for kids to listen to Rudolph! “We know this special tradition helps bring magic to Christmas and a sense of nostalgia to the many adults who may remember Rudolph from their childhood,” said Hugh E. Grunden, President and CEO of Easton Utilities. From November 25 through December 24, Rudolph will be available to speak to children of all ages […]
Easton Utilities recently promoted Tracie A. Thomas to Vice President of Customer Services. In this newly created role, Tracie will oversee Customer Service, Billing and Collections, and Marketing and Communications departments for Easton Utilities. “I am looking at this as an opportunity to continue my personal quest to improve the overall customer experience and will enjoy working with teams also committed to this goal,” stated Thomas. As VP of Customer Services, Tracie will focus on enhancing the variety of ways the customer interacts with Easton Utilities and ensuring overall customer satisfaction. She will gain oversight of the Marketing and Communications […]
The Town of Easton and Easton Utilities announce the completion of four electric vehicle (EV) charging station parking spots off Brewers Lane. “We are thrilled to support and encourage green transportation alternatives in downtown Easton,” stated Kody Cario, Project Manager for the Town of Easton. The charging station consists of two Tesla and two Clipper Creek pedestal mounted, Level 2 chargers. Level 2 chargers, typically referred to as destination chargers, will give residents as well as those visiting the Town of Easton the opportunity to charge their EV’s for a few hours while enjoying downtown restaurants and shopping. Initially, for […]
Easton Utilities will be closed on November 11 in observance of Veterans Day. Normal business hours will resume on Thursday, November 12 at 8 am. In the event of an emergency call 410-822-6110. Have a safe and happy holiday!
Easton Utilities recently celebrated significant service anniversaries achieved by fifteen employees. “We applaud our people for their commitment to our organization and our customers,” said Vicki L. Petro, Director of Human Resources for Easton Utilities. “ 40 years Ron McCarty, Superintendent Power Plant Mechanical Maintenance 30 years CR Chance, Supervisor of Service and Installation Jeanie Cohee, Payment Processing Specialist William Leatherberry, Assistant Operator Billy Miles, System Technician Lloyd Shaffer, CAD/ESRI Specialist I Bryan Wilkins, Journeyman Lineman 20 years Brian Taylor, Inspector/Locator Tracie Thomas, Director of Accounting, Customer Service and Procurement Micki Thompson, Customer Service Coordinator 10 years Ricky Baker, Meter […]
Easton Velocity announced today the launch of V-Fi, a managed whole-home Wi-Fi solution powered by Plume®, the creator of the world’s first Smart Home Services Platform. “This new service is designed to seamlessly connect the internet service provided by Easton Velocity with the devices used by our customers, enabling consistent connections in every room of the home,” said Ted L. Book, Director of Easton Velocity. V-Fi, Easton Velocity’s managed Wi-Fi is designed to improve, personalize and secure the internet connection in the home. The system is comprised of hardware and robust software technology which includes a user-friendly app. Utilizing sleek, […]
The U.S. Department of Agriculture (USDA) announced today that Easton Utilities was awarded $13.1 million in grant funding to extend broadband to significant portions of Talbot County with insufficient service. “The benefits of this project will be immeasurable to Talbot County and the positive impacts will last a lifetime,” said Hugh E. Grunden, President and CEO of Easton Utilities. The total project will cost $17.5 million and will cover 122 square miles, reaching up to 3,447 households and 144 farms, plus several additional facilities located within the geographic footprint. The proven financial model will be comprised of investments from the […]
The water main flushing program, conducted by Easton Utilities on an annual basis, is scheduled to begin in mid-July throughout the service territory. “This successful program allows us to focus on any areas of concerns within the infrastructure to ensure Easton Utilities can continue delivering high quality water,” stated Doug Abbott, Water and Wastewater Department Manager for Easton Utilities. The annual flushing program consists of opening certain hydrants in brief intervals to flush out sediment that may have collected in water mains over the past year. This enhances the long-term water quality, confirm adequate fire flows, and identifies possible malfunctions […]
Easton Utilities announced the promotion of John J. Horner, Jr. to Senior Vice President of Operations and Chief Operating Officer (COO). In this role, John is responsible for the oversight of daily operational activities, strategic planning, project management and providing leadership to the multi-disciplinary teams in the organization. “John is a visionary leader who is personally committed to ensuring our people are inspired by our core values and work together to provide safe, reliable services to our customers,” said Hugh E. Grunden, President and CEO of Easton Utilities. The Senior Vice President of Operations and COO is critical in the […]
Easton Utilities has once again received national recognition for achieving exceptional electric reliability in 2019. The recognition comes from the American Public Power Association, a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. “We are proud to receive this recognition as a true testament to the hard work of our entire team to ensure that we keep our community powered,” said John E. Hines, Electric Department Manager for Easton Utilities. Easton Utilities had an average outage time of 21 minutes per customer during 2019 as compared to the US average of 143 minutes per year for all […]
Community members needing access to high speed internet can now enjoy free Drive-Up Wi-Fi Hotspots provided by Easton Velocity, a service of Easton Utilities. “As the COVID-19 situation continues to evolve, we’ve been working diligently to implement this offering in hopes we can help those in our community who may need internet service,” said Ted L. Book, Director of Easton Velocity. Currently, the Wi-Fi Hotspots are temporarily available at: Talbottown Shopping Center parking lot (closest to Washington and Harrison Streets) Idlewild Park parking lot (near basketball courts) Moton Park parking lot (closest to park entrance) Library parking lot (closest to […]
Easton Utilities promoted Douglas R. Abbott to the Water & Wastewater Department Manager. With over 40 years of experience in the industry, Doug will oversee the entire water and wastewater operation. “I am excited to work with the individuals on these crews who are dedicated to endlessly fulfilling the goals of providing safe drinking water to our customers and returning clean effluent water to the environment,” stated Abbott. In this new role, Doug will provide leadership for the two departments. This includes oversight of the team focused on water treatment, storage, and distribution as well as those who manage wastewater […]
An Ordinance was introduced by the Easton Town Council authorizing Easton Utilities to proceed with the purchase of the Coca-Cola distribution warehouse at 8670 Commerce Drive. “Over the past several years, Easton Utilities has been exploring options for additional warehouse, and this location is ideal,” said John J. Horner, VP of Operations for Easton Utilities. A draft purchase agreement has been developed and submitted to the seller of the property. The 24,000 sq. ft. warehouse will provide ample space to accommodate the increasing demand for storage. This opportunity enables Easton Utilities to discontinue leasing and borrowing space at other locations […]
Easton Utilities obtained unanimous approval from the Easton Town Council to utilize four parking spaces at the bottom of Brewer’s Lane to install electric vehicle (EV) charging stations in partnership with the Town of Easton. “Providing this valuable amenity in downtown Easton will benefit residents and visitors who drive an EV, while reflecting our commitment to sustainability and technology,” stated John J. Horner, VP of Operations for Easton Utilities. The EV charging station will consist of pedestal mounted Level 2 Tesla and universal chargers. Easton Utilities studied several locations based on charging technology, vehicle accommodation, infrequently used parking spaces, downtown […]
Washington, DC- (August 16, 2019) – At its 2019 Annual Conference, the American Public Gas Association (APGA) presented Easton Utilities with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable distribution pipeline system. To accomplish this mission, a forward thinking natural gas utility constantly strives to improve its operating capabilities, overcome challenges and adapt to its changing environment. Out of approximately 750 APGA members, Easton Utilities was selected for SOAR level Bronze […]
Trees are one of the biggest drivers of power outages in the United States, ranking in the top four with squirrels and other wildlife, weather and overhead equipment issues. Utilities across the country have strict programs in place to ensure power lines remain free and clear of any hazardous vegetation to maintain safe, reliable power. “Our tree trimming program is imperative to our overall operation and requires a balance between necessity and customer expectations,” stated Kelly A. Simonsen, Marketing and Communications Manager for Easton Utilities. Failure to maintain vegetation can lead to unnecessary power outages, unsafe conditions for crews to […]
Easton Utilities has promoted Steven “Steve” Ochse to Senior Vice President of Finance and CFO. Steve’s responsibility includes oversight of all financial activities by providing strategic financial leadership for long-range planning. “Steve has been instrumental to our success over the past four years and this promotion reflects his ability to oversee our fiscal management practices and strategic financial planning,” said Hugh E. Grunden, President and CEO of Easton Utilities. The role of Senior Vice President of Finance and CEO is an executive level position focused on developing, implementing and enforcing policies in a challenging financial and regulatory environment. Steve works […]
On Friday, June 7, Easton Utilities was recognized by Healthiest Maryland Businesses as a Gold level recipient of the Wellness at Work awards. The Wellness at Work awards took place at the 10th annual Maryland Workplace Health & Wellness Symposium in Baltimore, Maryland. “We are thrilled with this gold level award for the second year in a row as we work hard to incorporate health and wellness into our daily work,” said Melissa Book, Human Resources Generalist for Easton Utilities. The Wellness at Work awards are sponsored by Healthiest Maryland Businesses, the State’s initiative to support healthy workplaces. Any Maryland […]
Easton Utilities welcomed six interns to participate in the summer-long internship program, now in its tenth year. The internship program is a formal, comprehensive experience consisting of tours, learning workshops, projects and presentations. The tours and workshops educate the interns on the various services, infrastructure, and demands of each department at Easton Utilities. The most recent group of interns includes: • Julie Andrew, Business Administration Major from Salisbury University • Octavia Doughty, Information Systems Major from Salisbury University • Dylan Nepert, Mathematics Major from Washington College • Will Peerman, Geography & Business Administration Major from Salisbury University • Luca Tondin, Electrical Engineering Major from University […]
The Talbot County Council voted Tuesday night to partner with Easton Utilities and the State of Maryland’s Office of Rural Broadband to pursue a federal grant for funding to help extend high-speed internet service to areas of the county with insufficient access to broadband. “While there are no guarantees that Easton Utilities will receive funding for this highly competitive grant, we are confident we have a strong team working to prepare a thorough, professional application,” says Talbot County Council President Corey Pack. “We believe access to broadband connectivity is essential for our residents and businesses as we move toward the […]
Mayor Robert C. Willey administered the Oath of Office to Easton Utilities Commissioner W. W. “Buck” Duncan, Jr. for an additional six-year term commencing April 1, 2019. As chairman of the Easton Utilities Commission, he is charged with governance and oversight of Easton Utilities, along with Rodanthe Hanrahan and William Stagg, per the Town of Easton’s charter. “I am honored to continue my role as a Commissioner and look forward to the exciting opportunities facing Easton Utilities. We will continue our focus on safely providing delightful customer experiences with reliable and cost-effective utility services,” stated Duncan. Mr. Duncan currently serves […]
Working in conjunction with Chesapeake College, Easton Utilities held a course for ten employees titled Spanish for Requesting Personal Information and Data. “The curriculum is customized for Easton Utilities’ employees and is aimed at preparing students [employees] to provide basic Spanish interactions for our customers’ needs,” said Tracie A. Thomas, Director of Customer Service for Easton Utilities. Anderson Watson, a bi-lingual Customer Service Representative for Easton Utilities and a part-time employee of Chesapeake College, was the instructor. He led the class through progressively difficult conversations targeted to billing, services, and installation needs for cable TV and internet. Team members from […]
Through a partnership with Talbot County Public Schools, Easton Utilities welcomed three students to participate in the internship program for the spring semester. “TCPS is thrilled Easton Utilities has expanded their internship program to accommodate our high school students by offering a unique and meaningful opportunity that will significantly help these students meet their college and career goals,” stated Jodie Colombo, TCPS School-to-Career Transition Facilitator. The high school internship program at Easton Utilities is a formal, comprehensive experience designed for selected candidates to gain valuable experience in their field of interest. “Our program provides a foundation for learning professional etiquette […]
Pardon Our Dust We are working hard to better serve you! Thank you for your patience as we continue to deliver high quality cable, internet and voice services. Construction has begun on our system-wide Velocity upgrade. For detailed information, please visit eastonvelocity.com/system-upgrade.
With a master plan in place and a strong, enthusiastic crew, Easton Utilities completed a noteworthy landscaping project for the future Easton Point Park. For aesthetics and to create a natural barrier, the landscaping features a variety of 45 trees and 53 shrubs. “This project aligns our mission and service to the Town of Easton with our proud tradition of environmental stewardship,” said Hugh E. Grunden, President and CEO for Easton Utilities. The entire staff of Easton Utilities, along with Town Councilwoman Megan Cook, planted trees, shoveled dirt and mud, and spread mulch on Wednesday, September 26, 2018. Easton Utilities […]
Easton Utilities recently celebrated ten and twenty year service milestones achieved by six staff members. Sean Guschke, Senior Water and Wastewater Operator celebrated his 20-year anniversary during the past year. Ehren Hawks, Supervisor of Network Operations; Kim Harris, Accounting Assistant; Wallace Willey, Lab Technician/Water and Wastewater Operator; Joshua Shortall, Installer Technician; and Maria Pack, Credit and Collections Specialist, marked 10-year anniversaries with the company. “It is always a highlight to celebrate the commitment our people have to our organization and our customers,” said Vicki L. Petro, Director of Human Resources for Easton Utilities.
Easton Utilities is committed to providing exceptional service to all customers and is pleased to announce a new option for enhanced bilingual customer service. Easton Utilities is extending their reach to a growing population of customers through several communication methods, including a bilingual customer service representative, a secondary phone interpretation service, and a Spanish translation of our website and other communications material. “We strive to provide the same level of excellent service to every customer and this is just one example of how we can meet the specific needs of some customers,” stated Tracie A. Thomas, Controller and Manager of […]
Easton Velocity, a service of Easton Utilities is embarking on a system-wide technology upgrade to improve the infrastructure that delivers high-speed internet to current customers. The upgrade will offer increased speeds of up to one gigabit (down), 100 Mb (up), improved reliability, and the capacity to support next generation services. “We are excited to bring this level of service to our customers in Easton who expect quick and seamless connectivity,” stated Ted L. Book, Director of Easton Velocity. Construction is expected to begin in early September and will last approximately two years for full completion. The project plan focuses on […]
Easton Utilities welcomed seven interns to participate in the summer-long internship program, now in its ninth year. The internship program is a formal, comprehensive experience consisting of tours, learning workshops, projects and presentations. The tours and workshops educate the interns on the various services, infrastructure, and demands of each department at Easton Utilities. The group of interns includes: • Julie Andrew, Business Management Major from Salisbury University • Eddie Burgstahler, Accounting Major from University of Maryland • Sydney Chance, Graphic Design Major from NC State • Emily Cohoon, Environmental Studies and GIS Major from Salisbury University • Martha Hutzell, Information […]
On Friday, June 1, 58 Maryland employers were recognized as Healthiest Maryland Businesses Wellness at Work Awardees for their exemplary accomplishments in worksite health promotion. Easton Utilities was awarded Gold this year with 22 other businesses. Howard Haft, MD, Deputy Secretary of the Maryland Department of Health, congratulated awards recipients at the 9th Annual Maryland Workplace Health & Wellness Symposium, noting, “In public health, we strive to improve health through community-based efforts. Worksites are one place that many Marylanders spend a majority of their day and are a crucial setting in which to make the healthy choice the easy choice. […]
Beginning April 5, 2018, Easton Utilities’ Customer Service Center shifted to a 100% smoke, tobacco and vape free campus. This encompasses the building and its immediate campus, the inside of all other facilities, inside company vehicles including aerial buckets and all drivable equipment, and while on residential or commercial customer’s property. “We fully support a healthy work environment and continue to work with our employees to establish safe, positive behaviors,” stated Vicki L. Petro, Director of Human Resources for Easton Utilities. In addition, Easton Utilities offers a Cessation Program for employees and their spouses who wish to stop using tobacco […]
Easton Utilities receives “Community Impact” award at the 10th Annual Talbot County Business Appreciation Breakfast. The event, held on April 13, 2018 at The Milestone Event Center in Easton, was hosted by the Talbot County Department of Economic Development and Tourism in partnership with the Talbot County Economic Development Commission. The Business Appreciation Breakfast celebrates the contributions made by businesses throughout Talbot County. This years theme was “Community Impact” and awards were given to businesses that were recognized by the public for positively impacting the community in a significant way. “Business is more than revenues, profit, and the bottom line,” […]
Easton Velocity is increasing the speeds for four of its five internet tiers for residential customers. The free upgrades will go into effect today, April 4, 2018. “The demand for speed continues to grow and we must respond to provide our customers with high-performance, affordable solutions,” said Ted L. Book, Director of Cable and Communications for Easton Utilities. The upgrades are automatic and most customers will experience the faster service instantly. However, some customers with the current Value Internet Tier (25 mbps) may need an updated modem to ensure the new speeds can be supported. Easton Velocity is requesting these […]
Easton Utilities has received national recognition for achieving exceptional electric reliability in 2017. The recognition comes from the American Public Power Association (www.PublicPower.org), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. The Association helps members track outage and restoration data through its subscription-based eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities. “This recognition helps demonstrate public power’s commitment to reliable electric service,” said the Association’s Senior Vice President of Engineering Services, Michael Hyland. Public power has a strong track record […]
Harvey LeCates, Geographic Information Systems/CAD Supervisor, retires from Easton Utilities after 38 years of service. Enjoy your retirement!
Leadership Maryland announced today that Steven Ochse ’18, Chief Financial Officer and Vice President of Finance at Easton Utilities Commission, has been chosen to participate in the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Ochse is one of 52 individuals chosen for Leadership Maryland’s 26th class – the Class of 2018, who will complete the eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues. Following a two-day opening retreat in April, the class will attend five two-day intense sessions traversing the […]
Easton Utilities is committed to safety, reliability and innovation to serve their customers with a superior experience. A true testament to this commitment is represented by the completion of the natural gas distribution system rebuild. Spanning approximately twenty years, Easton Utilities has been upgrading the underground system with polyethylene (PE) pipe, which has a lifespan of more than 50 years. “We approached this project in a methodical manner, addressing the most vulnerable areas first, and are proud to complete the final phase of this modernization,” stated James P. Crowley, Gas Department Manager. Easton’s first gas plant was built in 1860 […]
Easton Utilities recently celebrated ten, twenty and thirty year service milestones achieved by ten staff members. Allan Blessing, Operations & Maintenance Coordinator; Ron Haun, Operator; and Lynn Kline, Administrative Support, celebrated 30-year anniversaries during the past year. Ted Book, Director of Cable & Communications, marked his 20-year anniversary. Samantha Jeter, Customer Service Representative; Kenneth Marks, Senior Water & Wastewater Operator; Paul Moffett, Engineering/Water & Wastewater Manager; Larry Smith, (not pictured) Assistant Operator; Jeff Starkey, Vehicle Maintenance; and Bryan Wilkins, Water Distribution & Wastewater Collection Operator, marked 10-year anniversaries with the company. “These dedicated individuals have talent and experience which makes […]
Easton Utilities welcomes all customers and community members to visit the Customer Service Center (201 N. Washington Street) during Public Power & Gas Week on October 2 – 6. This event is part of a nationwide celebration of the critical role not-for-profit public electric and gas utilities play to support their communities. “Easton Utilities celebrates this week by sharing the many benefits of public power and gas with our customers,” said Hugh E. Grunden, President & CEO of Easton Utilities. “We take the time to explain these advantages, share how we make a positive impact on the community, and provide […]
Easton Utilities is proud to support Talbot Goes Purple a substance abuse awareness program that will engage our community and youth to stand up against substance abuse. The purpose of the project is to promote the ‘new conversation’ – one that includes prescription drugs. Talbot Goes Purple is an initiative from Talbot County Sheriff’s Office and Tidewater Rotary, in partnership with several other organizations. The project is based upon THP Project Purple, an initiative of the Herren Project established by former NBA basketball player, Chris Herren. THP Project Purple assists individuals and families struggling with addiction. Learn more at www.talbotgoespurple.org.
Congrats to our five superstar interns! They gave their formal presentations today and are ready to head back to school or out in the world. Thanks and best of luck to each of you!
Easton Utilities participated in Easton’s 11th annual National Night Out hosted by the Easton Police Department on August 1. The event is held nationally in an effort for law enforcement, community leaders and neighborhoods to take back the streets from crime and addiction. The event is designed to strengthen neighborhood spirit, police-community relations and to send a message to criminals that local neighborhoods are organized and are fighting back. For more information about The National Night Out, visit natw.org.
It took creativity, innovation and teamwork to make the Easton Sustainability Campus what it is today and will be soon, officials said Wednesday, July 19, during a groundbreaking ceremony for one of the campus’ new aspects — a solar field. The Easton Sustainability Campus off North Dover Road is a “portfolio of renewable resources,” Easton Utilities President and CEO Hugh Grunden said. Easton Utilities is entering its third phase for the campus with the soon-to-be installed two megawatt solar array, one that will completely zero-out the utility company’s cost to run the wastewater treatment facility and further reduce the campus’ […]
Six fresh faces have arrived at Easton Utilities eager to begin participating in the summer-long internship program, now in its eighth year. The company welcomed Morgan Kearney, Mining and Civil Engineering Majors from West Virginia University; Erin Sauter, Computer Science and Engineering Majors from Washington College; and Susanna Shaffer, Graphic Design Major from Liberty University, plus three Salisbury University students – Christopher Bounds, Environmental Studies Major; Nicholas Marshall, Accounting Major; and Will Peerman, Business Administration Major. The internship program is a formal, comprehensive experience consisting of tours, learning workshops, projects and presentations. The tours and workshops educate the interns on […]
Easton Velocity is increasing the speeds for three of its four internet tiers for residential customers. The free upgrades will go into effect today, June 1, 2017, and demonstrate Easton Velocity’s commitment to customer satisfaction. “As technology evolves and the number of connected devices in the home expands, we must continue to make investments to not only meet, but exceed, the demands of our customers,” said Ted L. Book, Director of Cable and Communications for Easton Utilities. In addition to increasing speeds, Easton Velocity has also created a new tier and reduced the price of its high-end tier. “This new […]
The Maryland Board of Public Works approved a $3 million grant from the Maryland Department of the Environment (MDE) for Easton Utilities to install a two-megawatt photovoltaic array at the Easton Sustainability Campus. “The addition of a solar array at the Campus will create a unique facility focused on resource conservation and provide a great benefit to our entire community,” stated Robert C. Willey, Mayor of Easton. The solar array is the third component added to the renewable energy portfolio at the Easton Sustainability Campus, located at the Enriched Nutrient Removal Wastewater Treatment Facility. This array will provide 100% of […]
Mayor Robert C. Willey swore in William B. Stagg as a new commissioner of the Easton Utilities Commission on May 1, 2017 for a six-year term. Mr. Stagg has 35 years of experience in the mid-Atlantic region providing private and public sector master planning, site planning and landscape architectural design services. He is currently a principal with Lane Engineering, LLC directing much of the firms land development planning, design and engineering efforts. As a member of the Easton Utilities Commission, Mr. Stagg is charged with governance responsibilities for Easton Utilities. He succeeds David J. North who retired in April after […]
David J. North has completed his twelfth and final year as a Commissioner for Easton Utilities. Since 2005, Mr. North has been providing strategic direction and oversight for both operations and management. In his last two years, he served as Chairman of the Commission. “I have thoroughly enjoyed watching Easton Utilities grow and succeed amidst the ever-changing economy and landscape in our community,” said North. “Above all, I cherished the opportunity to work with such an extraordinary organization that simply shines with pride and professionalism from top to bottom in all departments.” Mr. North helped position Easton Utilities for a […]
Easton Utilities has earned a Reliable Public Power Provider (RP3) designation from the American Public Power Association for providing reliable and safe electric service. Only 3% of more than 2,000 APPA public power members received the Diamond Level designation – the highest a utility can achieve. “Being recognized by the APPA RP3 Program demonstrates commitment to our customers, community, and employees and is an indication of a utility’s commitment to excellence in all facets of its operations,” said Arnold R. Boughner, Jr., Electric Department Manager of Easton Utilities. The RP3 program recognizes utilities that demonstrate high proficiency in reliability, safety, […]
Easton Utilities will be closed Monday, January 16 in observance of Martin Luther King Day . Normal business hours will resume on Tuesday, January 17 at 8 a.m. In the event of an emergency call 410-822-6110.
Easton Utilities has officially commissioned a Landfill Gas to Electric Generator, which is currently utilizing methane gas and converting it to green energy. “This project is mutually beneficial for the environment, our customers, and the Town of Easton,” stated Hugh E. Grunden, president and CEO of Easton Utilities. Easton Utilities purchased a previously operated generator from the Worchester County Landfill, which created a very cost-effective solution. The expected life of the project in Easton is approximately eight to ten years, depending on the landfill’s ability to produce gas. Currently, landfill gas is extracted continuously and most of the gas is […]
Easton Utilities will be closed Friday, December 23 and Monday, December 26 in observance of Christmas and January 2 for New Year’s Day. In the event of an emergency call 410-822-6110. Happy Holidays from all your friends at Easton Utilities!