Easton Utilities will continue providing the essential services our customers rely on every day, while following the recommendations of federal, state and local agencies to protect the health of the public and our employees. Please note the following changes to our operations:
- The Customer Service Center, Drive-Thru and Lobby are CLOSED. Customers are encouraged to utilize online bill pay, phone or mail for transactions.
- Employees are no longer entering customer homes unless it’s an emergency.
- For Easton Velocity issues (internet, cable, phone), technicians will work with the customer remotely to troubleshoot problems.
- As always, we remain flexible and willing to work with customers facing financial hardships during this time.
We will continuously monitor and update our policies to ensure we are providing the best possible service to our customers while maintaining the safety of all concerned. Thank you for your patience and flexibility during this time. If you have any questions or concerns, please contact Customer Service at 410-822-6110.