Easton Utilities will continue providing the essential services our customers rely on every day, while following the recommendations of federal, state and local agencies to protect the health of the public and our employees. Please note the following updates to our operations:
- The Customer Service Center and Lobby remain CLOSED. The Drive-Thru will be open on Mondays and Fridays only between 10am – 2pm. Customers are encouraged to utilize online bill pay, phone or mail for transactions.
- Employees are entering homes on an as-needed basis, pending the customer response to a COVID-19 screening checklist.
- As always, we remain flexible and willing to work with customers facing financial hardships during this time.
We will continuously monitor and update our policies to ensure we are providing the best possible service to our customers while maintaining the safety of all concerned. Thank you for your patience and flexibility during this time. If you have any questions or concerns, please contact Customer Service at 410-822-6110.