Easton Utilities Promotes Bilingual Customer Service

Easton Utilities is committed to providing exceptional service to all customers and is pleased to announce a new option for enhanced bilingual customer service. Easton Utilities is extending their reach to a growing population of customers through several communication methods, including a bilingual customer service representative, a secondary phone interpretation service, and a Spanish translation of our website and other communications material. “We strive to provide the same level of excellent service to every customer and this is just one example of how we can meet the specific needs of some customers,” stated Tracie A. Thomas, Controller and Manager of […]

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Easton Velocity Upgrades Internet Infrastructure

Easton Velocity, a service of Easton Utilities is embarking on a system-wide technology upgrade to improve the infrastructure that delivers high-speed internet to current customers. The upgrade will offer increased speeds of up to one gigabit (down), 100 Mb (up), improved reliability, and the capacity to support next generation services. “We are excited to bring this level of service to our customers in Easton who expect quick and seamless connectivity,” stated Ted L. Book, Director of Easton Velocity. Construction is expected to begin in early September and will last approximately two years for full completion. The project plan focuses on […]

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